Perfume Empire Reviews
Perfume Empire Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfume Empire reviews show a 2.5 star rating from 6 customers; sentiment is mostly negative with frequent requests for refund and complaints about customer service.
Key Takeaways for Future Customers
- Verify address and payment details; the site may auto-fill old info.
- Expect slow or no response for refunds, exchanges, or delivery updates.
- Watch for duplicate or unauthorized charges and follow up promptly.
Negative Feedback / Risk Areas
- No customer service contact or unanswered calls and emails.
- Missing, wrong, or damaged orders with refusal to replace.
- Billing problems and refund delays are recurring complaints.
Positive Feedback
Low prices noted and occasional prompt, accommodating responses for order corrections.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfume Empire reviews show a 2.5 star rating from 6 customers; sentiment is mostly negative with frequent requests for refund and complaints about customer service.
Key Takeaways for Future Customers
- Verify address and payment details; the site may auto-fill old info.
- Expect slow or no response for refunds, exchanges, or delivery updates.
- Watch for duplicate or unauthorized charges and follow up promptly.
Negative Feedback / Risk Areas
- No customer service contact or unanswered calls and emails.
- Missing, wrong, or damaged orders with refusal to replace.
- Billing problems and refund delays are recurring complaints.
Positive Feedback
Low prices noted and occasional prompt, accommodating responses for order corrections.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
The reviewer tried to contact the company before posting this review.
Pending charge for $75. I need to have y'all cancel this and refund me. Not an authorized charge from me.
Preferred solution: Full refund
Orlando, Florida
Great customer service!
I ordered the wrong perfume and they were very accommodating! Thank you for helping me!
I will order more! .zmxmxmxmxmxmmxmxmxmxmxnxnxnxnxnxnxnxnxnxnnznznznxnxnxnxnxnxnxnnznznznnxnxnxnxnxnxnxnnxnxnxncncndnndndndnfndnndndndndndndndndndndndndndndnfnfndnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
The reviewer tried to contact the company before posting this review.
Placed my order on 9/39/2025, and paid in full but never received my order. Sent 3 emails and still nothing. Tried to call several times but nobody will answer the phone
- Cheap prices
- No customer service to contact
Preferred solution: Full refund
User's recommendation: Don’t order from a company that will not answer the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Broken bottle
The reviewer tried to contact the company before posting this review.
They sent a broken bottle and refused to replace it- it cost close to $100.!!! Would not respond to emailss
Missing order
- - Ordered Versace Dylan Purple; not received.
- - Delivery shows delivered, but not true.
- - No response from eBay on money-back guarantee.
Dont waste your money like I did
I ordered a expensive bottle of Versace Dylan Purple and have yet to recieve it it says on all coraspondancew that it has been delivered but that is not the facts
I can not get eBay to answer me about their money back guarantee nor perfume empire about getting m mo yr back now at this point .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dewberry, Alberta
Ordered one bottle spray charged me four 4 and I never got no confeation
The reviewer tried to contact the company before posting this review.
I sent a photo. I can't call the number.
This is *** me off. It came out 4 times and I only ordered one bottle.
Preferred solution: Full refund
Refund
I had purchased a product and the incorrect address was used, I immediately contacted the company and they corrected it and followed up with me promptly. Excellent response with efficient timing.
User's recommendation: Excellent response time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery updates
The reviewer tried to contact the company before posting this review.
No reply in chat. Be professional!
Give an update to your buyer. It's disappointing to have to write a follow-up.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem shipping to the wrong address
The reviewer tried to contact the company before posting this review.
There was no prompt to verify the address before placing an order. The address was changed after the order was placed, two days before it shipped, and it was still sent to the wrong place.
Preferred solution: The shipping address corrected
User's recommendation: Manually check your info before ordering because the site will auto fill it, possibly with old information.
Edmonton, Alberta
Ordered and waited month no perfume showed up
I ordered and after month no show was issued refund and no explanation never mind I needed it thats why I ordered in first place
User's recommendation: Don’t waste your time
Cannot be reached
The reviewer tried to contact the company before posting this review.
No one ever talk to me and solve my problem I guess this company is hiding from me.Not satisfied they just got my money and never call me back. Did not get any of my perfume at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong item received
The reviewer tried to contact the company before posting this review.
I received a lotion which I didn't ordered, I'm going to send it back, but they don't answer my phone calls, my texts messages, even my email. Still I will send back the item received.
User's recommendation: Choose another store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
The reviewer tried to contact the company before posting this review.
My 90.00 cologne did not have scent and there is no way to reach customer service to get my refund. Still waiting to contact
Preferred solution: Full refund
User's recommendation: Use fragrancebuy.ca
Syracuse, New York
Double charge
I got double charged on the same order and have yet to hear back about a refund. 160 bucks later.. ugh
User's recommendation: No no no no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertisement
They say free returns for what ever reason, but dont want to provide that, even if products is damaged in transit.
Preferred solution: Full refund
User's recommendation: Don’t recommend
Edinburg, Texas
Placed or on April 3, 2023. Didn’t read where your company would take 60 days for delivery. Regardless your company continued with draw my account every 2 weeks to this day never received perfume
- - The company withdrew funds and did not deliver perfumes.
- - The order could take 60 days; there was only an unanswered email and no phone contact.
This company took it vantage of me. I ordered perfumes didnt read it was gonna take 60 days to receive.
I called no number of course just an email address I emailed you never responded to this day. You were still withdrawing from my account and I still havent received the perfumes I know I never well please do not order from this company.
User's recommendation: Don’t scam people
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I was literally just charged twice by this company same item and havent heard back from them I'm so pissed off rn